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FAQs



Webcast




  1. What is a webcast?
    A webcast is an audio-video broadcast of Pujyashri Gurudev’s Pravachans and other activities of the organisation, on the internet.
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  2. Is this a free service?
    The webcast service is currently available free of cost. Downloading of these audio/video files is paid.
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  3. Where do I register for the free webcast service?
    No registration is needed in order to view webcast. You would need to register for a webcast account if you would like to use the paid download facility. You can register for the same in the Webcast section of the website.
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  4. What events are being broadcasted?
    • Pravachans on Vachanamrutji
    • Shibirs and Mahotsavs conducted in the Ashram
    • Videos of special occasions shown before Pravachans in Mumbai
    • Paryushan Pravachanmalas
    • Pravachans during Dharamyatras
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  5. Can I start viewing the Pravachan from the point I logged out of the previous session?
    This facility is currently unavailable. You would have to remember the event and the part number of the event you were watching, and resume from there the next time.
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  6. How can I download audio/video?
    Downloading is a paid service. You can purchase a webcast download package from the Divine Shop, and then click on the download button for any of the webcast events. Please note that you need to be logged in to download.
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  7. Which systems are required in my computer to enable webcast viewing?
    • Microsoft Windows Operating System.
    • Internet Explorer as your WEB Browser - Version: 7.0 and above (for other browsers like Firefox etc., please download Windows Media Player plug-in)
    • Java Scripting Enabled in your browser
    • Broadband connection with a minimum download speed of 128 Kbps
    • If you have a dialup connection, we suggest using the audio webcast as the video webcast is very slow on dial up connections.
    • Windows Media Player 10 or above.

    Please Click here to download Windows Media Player.
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  8. How do I view webcast on a Macintosh machine?
    • You can try installing the Flip4Mac component in order to view the webcast on a Macintosh machine.
    • Please note that the webcast will not work on Ipads, since there is no known windows media player component available for Ipads.
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  9. What are the charges for downloading the webcast?
    To know the available packages and purchase the same, please visit this page.
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  10. How do I pay for the webcast account?
    There are two payment options available:
    1. Credit card:
      If you have an international credit card, you can visit the Divine Shop, sign up and make an online payment and start downloading Pravachans immediately.
    2. Manual payment:
      • Collect a “Webcast Subscription form” from the subscription counter, fill it completely and make the cash payment at the counter. (For more information about the location and timings of subscription counters – please visit this page.)
      • Once the payment is processed, you will receive an e-mail within 7 days giving you further instructions. Please follow the instructions to complete your purchase.
      • In case of a Demand Draft, it should be drawn in favor of Shrimad Rajchandra Adhyatmik Satsang Sadhana Kendra.
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  11. I have signed up for a webcast account, but have not received the activation email. What should I do?
    • Please wait for 30 minutes for the email to arrive in your email box
    • Please check your “Spam/Junk Mail” folder.
    • If you still haven’t received the email. Please send an email to
      This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will get back to you with the status of your activation process.
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  12. I have made a payment but it’s not showing in the payment history or the hours are not reflected in my account.
    If after a maximum of 1 hour from online payment, your account is yet not updated, please send an email with your payment details to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The Web Support Team will take up your issue for resolution.
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  13. How do I check how much balance I have left in my webcast account?
    Please login to your webcast account, and click on the Account Details link.
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  14. When I try to play the video or audio, it doesn’t show or play anything. Why?
    • Please view the “System requirements” above and make sure your computer is equipped with the requirements for the audio/video to play.
    • Please check that you are not behind a firewall which blocks “Windows media player” to access the internet.
    • Please check the version of Windows Media Player you are using, if it is below 10.0 then click here to download the latest Windows Media Player.
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  15. The video is taking a long time to buffer. Why is that?
    • The video/audio that is provided in webcast are configured to be played at a minimum speed of 128 Kbps.
    • If you are facing long buffering then please check your internet connection speed by running a speed test (you can do one at http://www.speedtest.net).
    • Please check with your Internet Service Provider for your internet connection speed.
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